Delivery Details

$10 flat rate for delivery and handling charge regardless of quantity to anywhere within Australia.

Forcast is able to offer this value delivery and handling charge through the use of Australia Posts extensive and reliable services.

Forcast will endeavour to post items out the next business day after your order has been processed. You will receive your items within 5-10 business days after posting, dependant on destination.

In an unlikely event that an order cannot be fulfilled you will be notified via email.

Should you have an enquiry regarding your order do not hesitate to contact us on onlinr@forcast.com.au and we will respond within 24hrs.

Note:

Orders may not be redirected to another address other than to the address provided at the time of placing the order.

Orders may not be held for delivery at a later date. All orders will be posted out as soon as they are processed.

EXCHANGE/ RETURN POLICY

All items go through a rigorous quality control process before and after the manufacturing. They are further subjected to quality inspections before any item is posted out. All care is taken when packing the item.
Please choose carefully, Forcast does not refund if you simply change your mind, or make a wrong decision. However, we will gladly exchange purchases provided the following:

1.    Exchange within 14 days of purchase.
2.    No exchange on sale items.
3.    No exchange on accessories.
4.    No exchange on soiled, worn or damaged items.
5.    Hosiery cannot be exchanged or refunded due to hygiene reasons.
6.    Goods must be in their original condition with swing ticket/s attached.
7.    Receipt must be presented for exchange or refund. (The receipt posted out with the items purchased is the only valid receipt to process any exchange or refunds).

You can choose between an exchange or refund where the goods are faulty (faulty goods must be sent to supplier for inspection), have been wrongly described, are different form a sample shown to you, or do not do what they are intended for.  Please note colours may vary in different monitors.
There are two options available when making any exchanges or refunds:

1.    Visit the nearest Forcast store to you and make the exchange or refund over the counter, or;
2.    Post the item/s back to the following address:

Assessment Department
57-59 Governor Macquarie Drive
Chipping Norton NSW 2170

Shipping and handling costs are not refundable and is the customer’s responsibility when sending the item/s to this address. However, we are happy to cover postage and handling costs for re-posting of any exchanges.