AN UPDATE FROM THE FORCAST TEAM.
We're back! With selected stores are now open, we'd like to welcome you back to in-store shopping with Forcast.
As we are still adjusting to post-quarantine life, we are slowly opening up stores again, but please be reassured that strict hygienic practices are still being enforced in-store. Please see our trading hours page for more information on what to expect in store, as well as what we expect from our customers.
We would also like to take the opportunity to remind our Forcast family of our no-return policy concerning jewellery, hair accessories, adhesive bras/body care items, and hosiery for hygiene purposes.
For any questions regarding how these changes may affect you or your shopping experience, please see the following:
|SELECT STORES NOW OPEN - NEW TRADING HOURS|
Whilst we have opened some of our stores, a few still remain closed. Please note that we are working to get them open as soon and as safely as possible, and we appreciate your patience.
Please click here to view our current trading hours.
|EXTENDED RETURNS PERIOD|
|Our online 30 days returns period now includes in-store purchases.
Please note that our returns policy is changing with the current climate. Customers with in-store purchases (from 17th March onwards) looking to return or exchange in-store, can do so within 30 days of their nearest store opening. See our FAQ page for more information.
Our returns policy still applies, in that items qualifying for a return must be un-worn, un-damaged, with tags still attached & a valid proof of purchase. To familiarise yourself with our return policy, please click here.
|FREE EXPRESS SHIPPING ORDERS OVER $50|
|We're still offering free express shipping on all our AU orders over $50 + free express shipping on all international orders over $100.
For those that would like to continue shopping from the comforts of home - we're still offering free express shipping for all Australian orders, with a reduced minimum spend of $50. International orders over $100 will also receive free express shipping. This will automatically apply at checkout - no need to enter a code!
|AUSPOST UPDATE + SHIPPING DELAYS|
|Australia Post is currently experiencing some delays.
Australia Post is experiencing some shipping delays as a result of the COVID-19 impact. We are also currently receiving and processing a high volume of orders. We have since increased the size of our team in response, and are processing your orders as quickly & safely as possible. However please be aware there may still be delays, and we appreciate your patience during this time.
Lastly, a message from our team:
We'd like to express our concern for the health and wellbeing of everyone regarding the current pandemic situation. Our thoughts go out to all those currently sick or those at risk of becoming so and encourage everyone to listen to the advice supplied by both your governments and the World Health Organisation (WHO).
We understand it’s a tricky time in the world right now, but we want to continue to offer you the great service, quality products and inspiring content you are used to. If you have any thoughts or concerns please feel free to DM us on our social accounts, or send us an email.
We will be updating this page as frequently as possible, so watch this space!
- The Forcast Team x