Whilst we hope that you love your new purchase, we understand that sometimes customers have a change of mind or things don't work out. Forcast currently accepts returns for Credits, Exchanges & Refunds, with valid reason. Please note that all returns are subject to our Return Policies and Procedures.
See your options for returning an item below:
Return policy
Full price items are eligible for a refund, in store exchange or store credit. Permanent sale items are not eligible for a full refund. They can only be exchanged in store or returned for store credit (online/in store).
You may return or exchange full-price jewellery (excluding earrings), hair accessories, bags, belts, and shoes.
Please note that, for hygiene reasons, we do not accept returns or exchanges on earrings or other piercing jewellery.
Our standard Return Policy also applies to accessories: sale accessories are eligible for exchange or store credit only.
Shop with confidence knowing you can easily return your items, as long as they meet the following conditions
Returned during their time window from date of purchase
30 days online 14
days in store
Original condition: unwashed, unworn, all tags attached.
Must have valid proof of purchase: online invoice or in-store receipt
Return for an instant refund with
We are pleased to offer instant refunds on full price items in your online order, via Refundid. To be eligible you will need to just apply for a refund within 30 days of the invoice date. Refundid will give you 1 week to ship the items back while you enjoy your instant refund! To get your instant refund, simply complete the
form:
Returns
Please enter your order details to access your refund now
Post your item(s) back to our HQ. To purchase your Returns Label, click
here
We refund or credit your account within 5 business days upon receiving
Return in-store (online purchase)
You can return your online purchase to any one of our store locations for a refund to your credit card, an exchange or in-store gift card.**Please note, orders paid in full or partially with Afterpay, ZipPay or PayPal cannot be returned in-store and must be shipped to the HQ for processing.
Visit one of our Store
Locations. Bring your items and proof of purchase; online order confirmation or invoice
We provide a refund to your original payment on eligible products, or an exchange or in-store gift card.*
Return in-store (in-store purchase)
All items purchased in-store can only be returned or refunded in-store. You can return your in-store purchase to one of our store locations for a full refund on eligible
items or exchange/in store gift card for permanent sale items:
Returned during their time window from date of purchase 
Original condition: unwashed, unworn, all tags attached.
Use the Refundid box above to start lodging your
return
Once lodged, Refundid will instant refund the amount into your bank
account
Download and print your return label and send your items back within a
week
Post your item(s) back to our HQ. To purchase your Returns Label, click
here
We refund or credit your account within 5 business days upon receiving
We provide a refund to your original payment on eligible products, or an exchange or in-store gift card.*
Visit one of our Store
Locations