Shipping & Delivery

DOMESTIC EXPRESS SHIPPING

We aim to process and dispatch your order on the next business day, however during sale periods and puplic holidays this may take up to 2 days. We offer free express shipping within Australia on all orders over $50. If your order value is below $50, there will be a flat rate charge of $10 for delivery.

Once your order has been processed, delivery time is estimated as per below table:

DOMESTIC	DAYS
NSW	1-3 BUSINESS DAY
VIC	1-3 BUSINESS DAY
QLD	2-4 BUSINESS DAY
ACT	2-4 BUSINESS DAY
SA	WITHIN 4 BUSINESS DAY
WA	WITHIN 4 BUSINESS DAY UP TO 6 DAYS IF RURAL AREAS
NT	WITHIN 6 BUSINESS DAY
TAS	WITHIN 5 BUSINESS DAY UP TO 7 DAYS IF RURAL AREAS

 Note: Our delivery time line is for estimate guide only, some issues may arise due to payment authorisation, or other issues.

Once your order has been shipped, you will receive a shipping confirmation email, which will include a tracking number, and link to track your order. If for some reason, you did not receive an email, please check your spam folder and add online@forcast.com.au to your safe sender list.

Orders delivered will require a signature on delivery. If you’re not present when delivery is attempted, the driver will leave a card in your mailbox with information on how to collect your parcel from your local post office. However if you would like to consent Authority to Leave, please add this in your delivery instructions when placing your order. 

Please note: If your parcel is left for more than 7 business days, it will be returned to sender. Forcast is not liable for any lost, stolen or damaged parcels during transit. For more information regarding delivery, please visit http://www.auspost.com.au/

For further enquires on your parcel location, please contact Australia Post on 13 76 78

 

REDIRECTION AND CHANGE OF ADDRESS

Once your parcel has been shipped, we cannot make any amendments to the shipping address. If for any reason, you wish to change your shipping address, a charge of $10 will apply for redirection. *This may result in the delay of your order.

 

SAME DAY DELIVERY ($25.95)

Need your order today? Same day delivery is available for SYDNEY METRO areas - if placed between 9am - 12pm Monday - Friday.

Please allow 1-2 hrs for the order to be processed. Signature upon delivery is required. Please make sure someone is present at the nominated delivery address after you have placed your order, otherwise the parcel will be returned back to us. If delivery is going to a business address please provide the company’s details i.e. Company name, business hours, delivery instructions.

Alternatively, you can give permission for 'Authority to Leave' during checkout in the ‘Delivery instructions’. Forcast is not liable for any lost, stolen or damaged parcels during transit.

*Orders made on weekends and public holidays will be dispatched the next business day. Please allow up to 5 hours for delivery for peak periods or for long distances within Metropolitan Sydney. In the event of road accidents, bush fires, extreme storm weather deliveries could take longer than expected and is out of our control.

 

INTERNATIONAL SHIPPING

We happily ship orders worldwide using DHL. All international shipping comes with tracking number and signature upon delivery to ensure that you securely receive your items in great condition.

 

 Taxes and Duties on International Order:

As per the Australian Export Regulation, businesses are required to declare the exact value of all items and identify the order as dutiable. In addition, it is prohibited by law to identify an order as gift for export purposes.You may need to pay customs or import duties for your order, once it reaches your destination country. Any customs and duties taxes which may be incurred are not the responsibility of FORCAST as these charges are out of our control and we have no way of predicting what they may be. Customs policies vary widely from country to country.  For more information, please contact your local Customer Office.

 

Price & Delivery

 Price indicated below are starting price, they may increase based on parcel weight and will be calculated at check out. 

 

1. New Zealand 

 We offer two shipping methods for New Zealand customers as below:

Shipping Method	Delivery Time	Cost
Economy International	3 - 5 Business days	$10 Flat rate, or Free for orders over $100
DHL Premium Express	1 - 2 Business days	Starting at $15

 

2. Rest of the World

All orders to international customers (except New Zealand) are ship with DHL Premium Express with price and transit guide as below:

Cost:

Zone	Costs	Delivery Time
Asia	Starting at $25	3 - 5 Business days
North America	Starting at $25	3 - 5 Business days
UK & Europe	Starting at $30	3 - 7 Business days

 

 

We are currently able to offer delivery to the following countries (No PO BOX):

NZ	ASIA	NORTH AMERICA	UK & EUROPE
New Zealand	Brunei	Canada	Austria
	Cambodia	United States of America	Belgium
	China		Denmark
	Fiji		Ireland
	Hong Kong		Italy
	Indonesia		Netherlands
	Japan		Norway
	Korea		Poland
	Laos		Portugal
	Malaysia		Russia
	Myanmar		Spain
	Papau New Guinea		Sweden
	Phillippines		Switzerland
	Singapore		United Kingdom
	Taiwan
	Thailand
	Vietnam