Tracking number will be provided with your email notification confirming your order. Once your order has been shipped, you can check the status of your order at any time by simply entering your tracking number at: www.auspost.com.au
Please allow a few hours for your tracking number to be active.
CHANGE OR CANCEL YOUR ORDER
Once you click the "Confirm" button at checkout, your order is immediately processed. As a result you are not able to make any amendments to your online order, including cancellation, add further discounts, amend sizes, add or subtract products to your order. However if you are unhappy with your purchase, when it arrives, you are welcome to return it in stores or online for a refund*, exchange or credit note.
Should you have any questions about your order, please contact our Online Department. We will be happy to help you with your orders. To better help us assist you, please have your order number and last name on the order ready.
Call us on (02) 9755 1322 Monday - Friday 9:00am – 5:30pm AEST, or email us on firstname.lastname@example.org